Standard delivery is free from NZ$75 after discounts, otherwise NZ$25. Express delivery costs NZ$25 on any order. Allow 5-7 days for delivery after 24-48 hours of handling. No shorter express delivery window is promised.
Shipping & returns
Tracked delivery anywhere in New Zealand. It is free on orders of NZ$75 or more, and a flat NZ$25.00 below that. Allow 5 to 7 days, after a 24 to 48 hour handling time.
For change-of-mind returns, contact us within 15 days of purchase. Original packaging and proof of purchase are required. A NZ$39 packing and handling fee applies, and you pay tracked return shipping to the dispatch warehouse. These terms do not limit your Consumer Guarantees Act rights for faulty or misdescribed goods.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Consumer Guarantees Act 1993, return postage included.
Great service and product. This flyscreen is easy to install and works really well keeping Flys out of the house. The cats are still able to get out their cat flap too. Much sturdier fabric then what you can buy at Bunnings or Mitre 10. Highly recommended
Not only is the screen fantastic, I don't think I have ever had better customer service and communications in my long life.
Thank you so Screen Door Company, I'll be a customer my whole life.
Keep up the great work.
Guy
The most satisfied i have been with a product in a long time. They delivered above expectations. I was looking for a fly screen and ordered with bespoke measurements to fit my sliding door. Their instructions were very clear and the product fits perfectly. Materials are robust, magnets are strong and it looks very good now that it is installed. So much crap is sold online, this company is a stand out. I am a very satisfied customer ( and now flies free:))
I needed a simple to install, simple to use product, to combat incessant flies coming in through our upstairs balcony in Brisbane. The door being open is essential for the all important breeze, but the flies were unwelcome. Magnetic options were not ideal, and traditional fly screen mesh blocks the breeze. Amazingly, the dangling chains block no breeze, do not block the view much as the loops in the chain are quite open, and not a single fly!!! And I can just unhook it and take it down if I do not want it there all the time. Also amazingly, this product was delivered in just a few days, in the days before Christmas. Tick, tick, tick. Highly recommend the product and company for prompt service.
I have ordered 3 screens from the magnetic door company. They are on the outside of my house and I leave them up all summer. They last about 2 years with the wear and tear but I would recommend them - they keep the mosquitos and flies out and are simple to use and do not detract from my view
Fantastic screen door, perfect for the dog to get in and out. Made to the exact custom measurements I asked for. Great quality material. Very friendly, responsive customer service and communication when ordering
this is the second time I have purchased a custom made fly screen for my bifolding doors in the kitchen. the service was great, the installation process was simple. my first flyscreen lasted several years and hopefully this one will last even longer.
I would definitely recommend the screen door company,we ordered our fly screen with no issues,it was quick and simple to order and arrived a week early,it was easy to put up and we love it
For change-of-mind returns, contact us within 15 days of purchase. Original packaging and proof of purchase are required. A NZ$39 packing and handling fee applies, and you pay tracked return shipping to the dispatch warehouse. These terms do not limit your Consumer Guarantees Act rights for faulty or misdescribed goods.
If it arrives faulty, damaged or not as described, contact us. We will investigate and provide the remedy required under the Consumer Guarantees Act 1993, including applicable return costs. Read the full detail on our refunds and returns page, or ask us anything before you order.
It is a handheld electric insect racket for swatting flying insects.
Is it rechargeable?
The listing describes USB charging and includes a charging cable.
Does it have a light?
The listing includes an LED light on the handle.
Does it use insect spray?
No spray is needed for the racket’s electrical swatting action.
Can I touch the mesh?
No. Treat the mesh as live during use and follow the supplied instructions. An outer guard does not make it safe to touch.
Can children use it?
Keep this electrical insect-control product away from children. It is not a toy.
Can I use it around pets?
Keep pets clear of the racket and never aim it at an animal.
Can I wash it under a tap?
No. Keep the electrical parts dry and follow the supplied cleaning instructions.
Can I use it while charging?
Follow the supplied charging instructions and disconnect it before use unless those instructions expressly say otherwise.
Is a mains adaptor included?
The listing specifies a charging cable. It does not establish that a mains adaptor is included.
Is it a room insect trap?
It is a handheld racket, not an unattended room trap.
Where should I store it?
Switch it off and store it dry, out of reach of children and pets.
Can I use it near flammable spray?
Keep it away from flammable vapours, aerosols and liquids; electrical insect rackets can spark.
Is it suitable for outdoor storage?
Do not leave an electrical racket exposed to rain or damp conditions.
What should I check when it arrives?
Check the item and charging cable, read the instructions and contact support if anything is damaged or missing.
Where do you deliver?
This shop serves New Zealand. Enter your delivery address at checkout.
What currency are your prices in?
Prices and checkout totals are in New Zealand dollars (NZD).
How much does delivery cost?
Standard delivery is free from NZ$75 after discounts, otherwise NZ$25. Express delivery costs NZ$25 on any order. Allow 5-7 days for delivery after 24-48 hours of handling. No shorter express delivery window is promised.
How long does delivery take?
The published estimate is 5-7 days after 24-48 hours of order handling and processing. Delivery times are estimates.
Is express delivery available?
Yes. Express is a NZ$25 option, including on orders eligible for free standard delivery. A separate faster timeframe has not been published.
Does the free-delivery threshold apply before or after a discount?
It applies to the goods subtotal after discounts. Standard delivery is free when that subtotal is at least NZ$75.
How do I use the valued-customer code?
Enter valued-customer in the cart for 15% off goods. Delivery is calculated separately after the discount.
Can I return an item if I change my mind?
For change-of-mind returns, contact us within 15 days of purchase. Original packaging and proof of purchase are required. A NZ$39 packing and handling fee applies, and you pay tracked return shipping to the dispatch warehouse. These terms do not limit your Consumer Guarantees Act rights for faulty or misdescribed goods.
What if my item is faulty or not as described?
Contact us with your order details and a description of the issue. Your rights under the Consumer Guarantees Act 1993 apply; change-of-mind fees and deadlines do not replace those rights.
Can I cancel an order?
Contact us as soon as possible, preferably within 12 hours. The published policy allows cancellation before packing and shipping begin and states a 12.5% service and processing fee for a voluntary cancellation. Statutory remedies are separate.
How can I track my parcel?
Use the tracking number emailed after dispatch on our Track Your Parcel page. Contact support if you need help finding it.
Can products in one order arrive separately?
Yes. The published shipping policy says items in the same purchase may be sent in separate packages.
How do I contact support?
Email theteam@screendoorsonline.co.nz or use the contact page. Include your order number for help with an existing order.
Can I collect my order in person?
This is an online supplier. The Wellington address is an administration address, not a shop or collection point.
Can I enquire about a wholesale order?
Yes. Use the wholesale enquiry page and tell us the products, quantities and delivery location you need. The team will confirm availability and a quote.
The complete guide
Buying Guide
6 min readScreen Doors Company
A rechargeable handheld insect racket
The racket-shaped head provides a surface for swatting flying insects. An LED light on the handle helps you see the area where you are aiming, and USB charging allows the battery to be recharged. It works by electrical contact rather than an insecticide spray; it is not an unattended trap or a guarantee of a bug-free room.
Size and construction
The source listing describes ABS construction and a three-layer mesh head, with protective outer layers around the electrified inner mesh. It gives an overall length of 44.7cm and a grid approximately 19cm wide by 25cm long. The source inch conversion was inconsistent, so use the centimetre measurements and confirm any critical dimension before ordering.
Switching and charging
The source describes an on/off switch and an activation button for the electrical action. Read the supplied instructions before charging or operating it. Confirm the charging supply requirements from those instructions. Do not assume a mains adaptor is included or use a damaged cable or racket.
Safe handling and cleaning
Do not touch the mesh. Keep the racket away from children, pets, water and flammable vapours or aerosols. Protective outer mesh does not make an electrical racket touch-safe. Turn it off, disconnect charging and follow the instructions for discharge and cleaning before removing debris with a dry brush. Do not wash it under a tap or immerse it.
Know its limits
The listing does not establish a safe method for approaching stinging insects or nests, nor guarantee results for particular insect species. Keep your distance from bees, wasps and hornets and seek suitable pest-control help for a nest. Store the racket dry and out of reach when not in use.
A USB-rechargeable handheld insect racket with an LED light. Read the supplied electrical safety instructions before use. Standard delivery is free from NZ$75 after discounts, otherwise NZ$25. Express delivery costs NZ$25 on any order. Allow 5-7 days for delivery after 24-48 hours of handling. No shorter express delivery window is promised. For change-of-mind returns, contact us within 15 days of purchase. Original packaging and proof of purchase are required. A NZ$39 packing and handling fee applies, and you pay tracked return shipping to the dispatch warehouse. These terms do not limit your Consumer Guarantees Act rights for faulty or misdescribed goods.
