{
  "count": 128,
  "faqs": [
    {
      "question": "What does delivery cost?",
      "answer": "Standard delivery is free from NZ$75 after discounts, otherwise NZ$25. Express delivery costs NZ$25 on any order. Allow 5-7 days for delivery after 24-48 hours of handling. No shorter express delivery window is promised.",
      "source": "general",
      "url": "https://screendoorsonline.co.nz/contact/"
    },
    {
      "question": "Can I return an order?",
      "answer": "For change-of-mind returns, contact us within 15 days of purchase. Original packaging and proof of purchase are required. A NZ$39 packing and handling fee applies, and you pay tracked return shipping to the dispatch warehouse. These terms do not limit your Consumer Guarantees Act rights for faulty or misdescribed goods.",
      "source": "general",
      "url": "https://screendoorsonline.co.nz/contact/"
    },
    {
      "question": "Can I cancel before shipping?",
      "answer": "Contact theteam@screendoorsonline.co.nz as soon as possible, ideally within 12 hours. Voluntary cancellation before dispatch carries a 12.5% processing fee. After dispatch, the returns policy applies. Statutory remedies are separate.",
      "source": "general",
      "url": "https://screendoorsonline.co.nz/contact/"
    },
    {
      "question": "How do I track my parcel?",
      "answer": "Use the tracking link emailed after dispatch or our Track Your Parcel page. If tracking has stalled, contact the team with your order reference.",
      "source": "general",
      "url": "https://screendoorsonline.co.nz/contact/"
    },
    {
      "question": "What currency are your prices?",
      "answer": "Prices and cart totals on this store are in New Zealand dollars (NZD).",
      "source": "general",
      "url": "https://screendoorsonline.co.nz/contact/"
    },
    {
      "question": "Who can help with sizing?",
      "answer": "Email theteam@screendoorsonline.co.nz with your opening dimensions and available flat frame space, or request a custom-size quotation. Do not cut a reinforced border before checking.",
      "source": "general",
      "url": "https://screendoorsonline.co.nz/contact/"
    },
    {
      "question": "Do you have a showroom?",
      "answer": "We operate online. The Wellington and Thailand addresses are administrative, not showrooms or return warehouses. Contact us for return instructions.",
      "source": "general",
      "url": "https://screendoorsonline.co.nz/contact/"
    },
    {
      "question": "Do you ship outside New Zealand?",
      "answer": "The online delivery offer is for New Zealand. Contact the team before ordering elsewhere.",
      "source": "general",
      "url": "https://screendoorsonline.co.nz/contact/"
    },
    {
      "question": "How does the magnetic screen close?",
      "answer": "Sewn-in magnets along the centre seam bring the two mesh panels together after you walk through.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Which colours are available?",
      "answer": "Black and white. The 60cm x 180cm caravan/RV option is black only; the selector shows the available colour and size combinations.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "What sizes are available?",
      "answer": "There are 23 colour/size combinations. Widths run from 60cm to 180cm and heights are 180cm, 210cm or 240cm, depending on the option.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "How should I measure?",
      "answer": "Measure the opening and the usable mounting surface around it. Compare both dimensions with the sizing illustration and the full screen size before ordering.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Can I request a custom size?",
      "answer": "Yes. Send your width, height and frame details through the custom-size enquiry page. A quote and suitability confirmation are needed before ordering.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Can I trim a standard screen?",
      "answer": "Ask the team before cutting. Trimming can remove reinforced edges or damage the magnetic seam, so a custom-size enquiry is the better starting point when standard sizes do not fit.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "How is it fitted?",
      "answer": "The screen attaches around the door frame using the supplied self-adhesive hook-and-loop tape. Follow the instructions supplied with your screen.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Does installation require drilling?",
      "answer": "The adhesive fitting method does not require drilling. Check the supplied kit and instructions for any optional reinforcement and whether it suits your frame.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Will adhesive leave a mark?",
      "answer": "Adhesive can affect some paint or finishes. Check the frame condition, test a small area and seek the property owner’s permission where necessary.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Can pets use the doorway?",
      "answer": "Pets can push through the centre opening, but may need supervision and familiarisation. The screen is not a pet-containment barrier.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Is this a security screen?",
      "answer": "No. It is an insect screen for an open doorway, not a security door, child barrier or fall-prevention screen.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Can it be used on a sliding door?",
      "answer": "It may suit the opening beside a sliding door if the screen dimensions and mounting surface fit and the moving door clears the screen.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Is there a caravan size?",
      "answer": "Yes, a black 60cm wide x 180cm high option is listed for caravans/RVs. Measure your own doorway before choosing it.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Will it stay closed in strong wind?",
      "answer": "Strong draughts can separate a magnetic seam. Check that the screen hangs freely and choose a position suited to the conditions.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "How do I look after the mesh?",
      "answer": "Remove loose dust gently and follow the supplied care instructions. Avoid pulling on the mesh or cutting the reinforced edges.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Where do you deliver?",
      "answer": "This shop serves New Zealand. Enter your delivery address at checkout.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "What currency are your prices in?",
      "answer": "Prices and checkout totals are in New Zealand dollars (NZD).",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "How much does delivery cost?",
      "answer": "Standard delivery is free from NZ$75 after discounts, otherwise NZ$25. Express delivery costs NZ$25 on any order. Allow 5-7 days for delivery after 24-48 hours of handling. No shorter express delivery window is promised.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "How long does delivery take?",
      "answer": "The published estimate is 5-7 days after 24-48 hours of order handling and processing. Delivery times are estimates.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Is express delivery available?",
      "answer": "Yes. Express is a NZ$25 option, including on orders eligible for free standard delivery. A separate faster timeframe has not been published.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Does the free-delivery threshold apply before or after a discount?",
      "answer": "It applies to the goods subtotal after discounts. Standard delivery is free when that subtotal is at least NZ$75.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "How do I use the valued-customer code?",
      "answer": "Enter valued-customer in the cart for 15% off goods. Delivery is calculated separately after the discount.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Can I return an item if I change my mind?",
      "answer": "For change-of-mind returns, contact us within 15 days of purchase. Original packaging and proof of purchase are required. A NZ$39 packing and handling fee applies, and you pay tracked return shipping to the dispatch warehouse. These terms do not limit your Consumer Guarantees Act rights for faulty or misdescribed goods.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "What if my item is faulty or not as described?",
      "answer": "Contact us with your order details and a description of the issue. Your rights under the Consumer Guarantees Act 1993 apply; change-of-mind fees and deadlines do not replace those rights.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Can I cancel an order?",
      "answer": "Contact us as soon as possible, preferably within 12 hours. The published policy allows cancellation before packing and shipping begin and states a 12.5% service and processing fee for a voluntary cancellation. Statutory remedies are separate.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "How can I track my parcel?",
      "answer": "Use the tracking number emailed after dispatch on our Track Your Parcel page. Contact support if you need help finding it.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Can products in one order arrive separately?",
      "answer": "Yes. The published shipping policy says items in the same purchase may be sent in separate packages.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "How do I contact support?",
      "answer": "Email theteam@screendoorsonline.co.nz or use the contact page. Include your order number for help with an existing order.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Can I collect my order in person?",
      "answer": "This is an online supplier. The Wellington address is an administration address, not a shop or collection point.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "Can I enquire about a wholesale order?",
      "answer": "Yes. Use the wholesale enquiry page and tell us the products, quantities and delivery location you need. The team will confirm availability and a quote.",
      "source": "Magnetic Screen Door - Black, 60cm (W) x 180cm (H) for Caravan/RV",
      "url": "https://screendoorsonline.co.nz/magnetic-screen-door/"
    },
    {
      "question": "What does this product do?",
      "answer": "It is a handheld electric insect racket for swatting flying insects.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Is it rechargeable?",
      "answer": "The listing describes USB charging and includes a charging cable.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Does it have a light?",
      "answer": "The listing includes an LED light on the handle.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Does it use insect spray?",
      "answer": "No spray is needed for the racket’s electrical swatting action.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Can I touch the mesh?",
      "answer": "No. Treat the mesh as live during use and follow the supplied instructions. An outer guard does not make it safe to touch.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Can children use it?",
      "answer": "Keep this electrical insect-control product away from children. It is not a toy.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Can I use it around pets?",
      "answer": "Keep pets clear of the racket and never aim it at an animal.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Can I wash it under a tap?",
      "answer": "No. Keep the electrical parts dry and follow the supplied cleaning instructions.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Can I use it while charging?",
      "answer": "Follow the supplied charging instructions and disconnect it before use unless those instructions expressly say otherwise.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Is a mains adaptor included?",
      "answer": "The listing specifies a charging cable. It does not establish that a mains adaptor is included.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Is it a room insect trap?",
      "answer": "It is a handheld racket, not an unattended room trap.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Where should I store it?",
      "answer": "Switch it off and store it dry, out of reach of children and pets.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Can I use it near flammable spray?",
      "answer": "Keep it away from flammable vapours, aerosols and liquids; electrical insect rackets can spark.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Is it suitable for outdoor storage?",
      "answer": "Do not leave an electrical racket exposed to rain or damp conditions.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "What should I check when it arrives?",
      "answer": "Check the item and charging cable, read the instructions and contact support if anything is damaged or missing.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Where do you deliver?",
      "answer": "This shop serves New Zealand. Enter your delivery address at checkout.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "What currency are your prices in?",
      "answer": "Prices and checkout totals are in New Zealand dollars (NZD).",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "How much does delivery cost?",
      "answer": "Standard delivery is free from NZ$75 after discounts, otherwise NZ$25. Express delivery costs NZ$25 on any order. Allow 5-7 days for delivery after 24-48 hours of handling. No shorter express delivery window is promised.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "How long does delivery take?",
      "answer": "The published estimate is 5-7 days after 24-48 hours of order handling and processing. Delivery times are estimates.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Is express delivery available?",
      "answer": "Yes. Express is a NZ$25 option, including on orders eligible for free standard delivery. A separate faster timeframe has not been published.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Does the free-delivery threshold apply before or after a discount?",
      "answer": "It applies to the goods subtotal after discounts. Standard delivery is free when that subtotal is at least NZ$75.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "How do I use the valued-customer code?",
      "answer": "Enter valued-customer in the cart for 15% off goods. Delivery is calculated separately after the discount.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Can I return an item if I change my mind?",
      "answer": "For change-of-mind returns, contact us within 15 days of purchase. Original packaging and proof of purchase are required. A NZ$39 packing and handling fee applies, and you pay tracked return shipping to the dispatch warehouse. These terms do not limit your Consumer Guarantees Act rights for faulty or misdescribed goods.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "What if my item is faulty or not as described?",
      "answer": "Contact us with your order details and a description of the issue. Your rights under the Consumer Guarantees Act 1993 apply; change-of-mind fees and deadlines do not replace those rights.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Can I cancel an order?",
      "answer": "Contact us as soon as possible, preferably within 12 hours. The published policy allows cancellation before packing and shipping begin and states a 12.5% service and processing fee for a voluntary cancellation. Statutory remedies are separate.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "How can I track my parcel?",
      "answer": "Use the tracking number emailed after dispatch on our Track Your Parcel page. Contact support if you need help finding it.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Can products in one order arrive separately?",
      "answer": "Yes. The published shipping policy says items in the same purchase may be sent in separate packages.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "How do I contact support?",
      "answer": "Email theteam@screendoorsonline.co.nz or use the contact page. Include your order number for help with an existing order.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Can I collect my order in person?",
      "answer": "This is an online supplier. The Wellington address is an administration address, not a shop or collection point.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "Can I enquire about a wholesale order?",
      "answer": "Yes. Use the wholesale enquiry page and tell us the products, quantities and delivery location you need. The team will confirm availability and a quote.",
      "source": "Electric Fly Swatter Racket",
      "url": "https://screendoorsonline.co.nz/electric-fly-swatter-racket/"
    },
    {
      "question": "What is the swatting head made of?",
      "answer": "The source calls it both leather and PU leather. Treat it as PU leather; genuine animal leather is not established.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "How long is the handle?",
      "answer": "The listed handle length is 43cm.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "What colour is supplied?",
      "answer": "The product is listed in black.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Does it need batteries?",
      "answer": "No. It is a manual fly swatter.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "How is the head attached?",
      "answer": "The listing describes riveted construction.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Is the handle flexible?",
      "answer": "The listing describes a sprung metal handle.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "How many are supplied?",
      "answer": "This listing is for one leather fly swatter.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Can it mark a surface?",
      "answer": "Use a light touch and avoid delicate finishes. No swatter can be guaranteed harmless on every surface.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "How do I clean it?",
      "answer": "Wipe off debris gently. Avoid soaking the leather and follow any care instructions supplied.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Can I use chemicals on the leather?",
      "answer": "Avoid harsh cleaning chemicals that could damage the leather or finish.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Can I leave it outside?",
      "answer": "Store it under cover and keep the leather dry between uses.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Does it contain insecticide?",
      "answer": "Its swatting action is manual and does not require an insecticide spray.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Is it a toy?",
      "answer": "No. Keep it away from faces, people and animals.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "How does it compare with the five-pack?",
      "answer": "This is a single leather swatter with a metal handle. The other listing contains five flexible plastic swatters.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "What should I check before ordering?",
      "answer": "Check the 43cm handle length, single-item quantity and delivery total against what you need.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Where do you deliver?",
      "answer": "This shop serves New Zealand. Enter your delivery address at checkout.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "What currency are your prices in?",
      "answer": "Prices and checkout totals are in New Zealand dollars (NZD).",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "How much does delivery cost?",
      "answer": "Standard delivery is free from NZ$75 after discounts, otherwise NZ$25. Express delivery costs NZ$25 on any order. Allow 5-7 days for delivery after 24-48 hours of handling. No shorter express delivery window is promised.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "How long does delivery take?",
      "answer": "The published estimate is 5-7 days after 24-48 hours of order handling and processing. Delivery times are estimates.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Is express delivery available?",
      "answer": "Yes. Express is a NZ$25 option, including on orders eligible for free standard delivery. A separate faster timeframe has not been published.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Does the free-delivery threshold apply before or after a discount?",
      "answer": "It applies to the goods subtotal after discounts. Standard delivery is free when that subtotal is at least NZ$75.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "How do I use the valued-customer code?",
      "answer": "Enter valued-customer in the cart for 15% off goods. Delivery is calculated separately after the discount.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Can I return an item if I change my mind?",
      "answer": "For change-of-mind returns, contact us within 15 days of purchase. Original packaging and proof of purchase are required. A NZ$39 packing and handling fee applies, and you pay tracked return shipping to the dispatch warehouse. These terms do not limit your Consumer Guarantees Act rights for faulty or misdescribed goods.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "What if my item is faulty or not as described?",
      "answer": "Contact us with your order details and a description of the issue. Your rights under the Consumer Guarantees Act 1993 apply; change-of-mind fees and deadlines do not replace those rights.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Can I cancel an order?",
      "answer": "Contact us as soon as possible, preferably within 12 hours. The published policy allows cancellation before packing and shipping begin and states a 12.5% service and processing fee for a voluntary cancellation. Statutory remedies are separate.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "How can I track my parcel?",
      "answer": "Use the tracking number emailed after dispatch on our Track Your Parcel page. Contact support if you need help finding it.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Can products in one order arrive separately?",
      "answer": "Yes. The published shipping policy says items in the same purchase may be sent in separate packages.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "How do I contact support?",
      "answer": "Email theteam@screendoorsonline.co.nz or use the contact page. Include your order number for help with an existing order.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Can I collect my order in person?",
      "answer": "This is an online supplier. The Wellington address is an administration address, not a shop or collection point.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "Can I enquire about a wholesale order?",
      "answer": "Yes. Use the wholesale enquiry page and tell us the products, quantities and delivery location you need. The team will confirm availability and a quote.",
      "source": "Leather Fly Swatter",
      "url": "https://screendoorsonline.co.nz/leather-fly-swatter/"
    },
    {
      "question": "How many swatters are in the pack?",
      "answer": "The listing is for five manual swatters.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "What colours are supplied?",
      "answer": "The pack comes in assorted colours; specific colour selection is not listed.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "How long is each handle?",
      "answer": "The listed handle length is 43cm.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "How large is the head?",
      "answer": "The listed swatting area is 11.2cm x 12.5cm.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "What are they made of?",
      "answer": "The listing describes flexible plastic.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Do they need batteries?",
      "answer": "No. These are manual swatters.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Is there a hanging loop?",
      "answer": "The listing shows a hanging loop for storage.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Can I buy one from this listing?",
      "answer": "This listing sells a pack of five.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Can they mark a wall?",
      "answer": "Use a light touch and avoid fragile surfaces. Surface results depend on the finish and force used.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "How do I clean them?",
      "answer": "Wipe or rinse away debris and dry them before storing.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Are they dishwasher safe?",
      "answer": "Dishwasher suitability is not established by the listing. Clean them by hand.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Can I leave them in sunlight?",
      "answer": "Store them indoors or under cover; prolonged heat and sunlight can affect plastic.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Do they use insecticide?",
      "answer": "They work by manual swatting and need no insecticide spray.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Are these toys?",
      "answer": "No. Keep swatters away from faces, people and animals and supervise their use.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "How do they differ from the leather swatter?",
      "answer": "This pack contains five plastic swatters. The leather listing is a single riveted leather swatter with a sprung metal handle.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Where do you deliver?",
      "answer": "This shop serves New Zealand. Enter your delivery address at checkout.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "What currency are your prices in?",
      "answer": "Prices and checkout totals are in New Zealand dollars (NZD).",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "How much does delivery cost?",
      "answer": "Standard delivery is free from NZ$75 after discounts, otherwise NZ$25. Express delivery costs NZ$25 on any order. Allow 5-7 days for delivery after 24-48 hours of handling. No shorter express delivery window is promised.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "How long does delivery take?",
      "answer": "The published estimate is 5-7 days after 24-48 hours of order handling and processing. Delivery times are estimates.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Is express delivery available?",
      "answer": "Yes. Express is a NZ$25 option, including on orders eligible for free standard delivery. A separate faster timeframe has not been published.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Does the free-delivery threshold apply before or after a discount?",
      "answer": "It applies to the goods subtotal after discounts. Standard delivery is free when that subtotal is at least NZ$75.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "How do I use the valued-customer code?",
      "answer": "Enter valued-customer in the cart for 15% off goods. Delivery is calculated separately after the discount.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Can I return an item if I change my mind?",
      "answer": "For change-of-mind returns, contact us within 15 days of purchase. Original packaging and proof of purchase are required. A NZ$39 packing and handling fee applies, and you pay tracked return shipping to the dispatch warehouse. These terms do not limit your Consumer Guarantees Act rights for faulty or misdescribed goods.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "What if my item is faulty or not as described?",
      "answer": "Contact us with your order details and a description of the issue. Your rights under the Consumer Guarantees Act 1993 apply; change-of-mind fees and deadlines do not replace those rights.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Can I cancel an order?",
      "answer": "Contact us as soon as possible, preferably within 12 hours. The published policy allows cancellation before packing and shipping begin and states a 12.5% service and processing fee for a voluntary cancellation. Statutory remedies are separate.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "How can I track my parcel?",
      "answer": "Use the tracking number emailed after dispatch on our Track Your Parcel page. Contact support if you need help finding it.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Can products in one order arrive separately?",
      "answer": "Yes. The published shipping policy says items in the same purchase may be sent in separate packages.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "How do I contact support?",
      "answer": "Email theteam@screendoorsonline.co.nz or use the contact page. Include your order number for help with an existing order.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Can I collect my order in person?",
      "answer": "This is an online supplier. The Wellington address is an administration address, not a shop or collection point.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    },
    {
      "question": "Can I enquire about a wholesale order?",
      "answer": "Yes. Use the wholesale enquiry page and tell us the products, quantities and delivery location you need. The team will confirm availability and a quote.",
      "source": "Manual Bug Swatters, 5 Pack",
      "url": "https://screendoorsonline.co.nz/manual-bug-swatters/"
    }
  ]
}
